Report, track & resolve claims seamlessly
Experience a fast, modern claims process that combines telematics and in-house experts to get you back on the road quickly.
Report 24/7: online, phone or email. We guarantee a response within 48 business hours.
Check status anytime online or by phone. We keep you in the loop via email with a weekly update on open claims.
Our in-house team uses the latest in telematics and camera technology to deliver the highest level of service and fastest resolution times in the industry.
Managed by experts. Resolved faster with technology.
Telematics shows what really happened at the scene, allowing us to adjust claims fairly, exonerate drivers when they are not at fault, and get you paid faster.
Safety Intelligence Platform
Monitor safety scores, driving behavior, and violations from FMCSA and telematics data, all in one place. Level up your fleet safety program with personalized, AI-powered recommendations.
Safety Services
Get help with everything from mock audits, driver training programs and DataQs. Our safety management team has decades of experience in DOT compliance and safety management and can help you reduce risk and costs with a tailored approach.
Frequently Asked Questions
Report 24/7: online using your Nirvana Safety Intelligence Platform login at safety.nirvanatech.com, calling us at 1-888-383-8614, or emailing us at reportaclaim@nirvanatech.com.
After first reporting your claim, you will hear from our team the same business day (if submitted before 3pm ET).
No. Nirvana will not file a claim on your behalf. It is up to the fleet to file a Claim, if necessary for an accident or incident. Nirvana uses telematics data to assess the situation (if relevant) to help expedite processing and exonerate drivers, where possible.