Safety

3 types of training to boost fleet safety and performance

by
Bill Dorfner, Senior Fleet Safety Manager
February 29, 2024

Whether drivers are newly hired or seasoned professionals, ongoing training ensures the fleet operates smoothly and safely. Even experienced drivers have areas to improve or habits to correct, and without a structured training program, those issues can lead to costly mistakes. Training a fleet of drivers effectively can lead to fewer incidents, better customer service, improved efficiency, reduced downtime, and enhanced safety scores. 

Many companies have initial training for new drivers, but fewer offer recurrent training or corrective action once orientation is complete. A comprehensive fleet training program should include three key components: initial training, recurrent training, and corrective action training. Let's explore each one and how it can positively impact a fleet.

Why initial training is crucial for every new hire

Every fleet needs a robust training program for new drivers. It’s not enough to assume that a driver with a commercial driver’s license (CDL) and a few years of experience is fully prepared for the road. Drivers coming from other companies may not have been properly trained at their previous jobs, or they may bring bad habits with them. By providing thorough training on key areas such as log completion, pre-trip inspections, and proper safety protocols, fleets can help new hires avoid accidents and ensure a strong start in their new role. Setting clear expectations from day one reduces the risk of costly mistakes early on.

How recurrent training prevents bad habits and complacency

Even the most experienced drivers can forget important details, fall into bad habits, or become complacent over time. Recurrent training serves as a refresher to remind drivers of crucial safety practices and operational procedures. For instance, after a long summer without the need to think about winter driving conditions, a session on handling icy or snowy roads could help prevent accidents. Recurrent training also helps drivers stay current on industry changes, like updates to Hours of Service (HOS) regulations, preventing costly violations. Providing this ongoing education improves safety and ensures that all drivers remain sharp, no matter how many years they’ve been on the road.

The importance of corrective action training for preventing repeat mistakes

Corrective action training is often overlooked, but it’s one of the most essential components of a well-rounded training program. Simply warning a driver about a mistake is not enough to ensure they won’t repeat it. Drivers need to understand exactly what went wrong, why it was dangerous, and how to correct it going forward. This type of training should be implemented whenever a driver is involved in an incident or violation, ensuring they grasp the cause of the issue and how to avoid it in the future. AI-powered safety intelligence tools can help fleets manage how their drivers are performing and which area of training they could benefit from to improve compliance and reduce violations. Without corrective action training, drivers may not learn from their mistakes, leading to recurring safety concerns or inefficiencies.

Best practice: documenting fleet trainings

One key aspect of any training program is proper documentation. If training isn’t documented, it’s as if it never happened. Keeping accurate records of all training—whether initial, recurrent, or corrective—is essential. Each record should include the driver’s name, the date of training, the training provider, and the driver’s signature. This documentation is vital for both compliance and performance tracking.

The value of leveraging partnerships to enhance fleet safety & performance

There are many resources and partners out there that understand the critical role that training plays in improving fleet safety, reducing incidents, and enhancing operational efficiency. Partnering with trusted resources like Infinit-I Workforce Solutions can streamline the training process and ensure that drivers are consistently updated with the latest safety protocols and regulatory changes. A trusted carrier can also provide support through fleet safety managers that are ready to assist by optimizing a fleet’s safety, performance, and compliance. Ultimately, training isn’t just an initial step—it’s an ongoing commitment to the well-being of both drivers and the company.

To learn more about how Nirvana supports fleets improve their safety & performance, visit: nirvanatech.com

Whether drivers are newly hired or seasoned professionals, ongoing training ensures the fleet operates smoothly and safely. Even experienced drivers have areas to improve or habits to correct, and without a structured training program, those issues can lead to costly mistakes. Training a fleet of drivers effectively can lead to fewer incidents, better customer service, improved efficiency, reduced downtime, and enhanced safety scores. 

Many companies have initial training for new drivers, but fewer offer recurrent training or corrective action once orientation is complete. A comprehensive fleet training program should include three key components: initial training, recurrent training, and corrective action training. Let's explore each one and how it can positively impact a fleet.

Why initial training is crucial for every new hire

Every fleet needs a robust training program for new drivers. It’s not enough to assume that a driver with a commercial driver’s license (CDL) and a few years of experience is fully prepared for the road. Drivers coming from other companies may not have been properly trained at their previous jobs, or they may bring bad habits with them. By providing thorough training on key areas such as log completion, pre-trip inspections, and proper safety protocols, fleets can help new hires avoid accidents and ensure a strong start in their new role. Setting clear expectations from day one reduces the risk of costly mistakes early on.

How recurrent training prevents bad habits and complacency

Even the most experienced drivers can forget important details, fall into bad habits, or become complacent over time. Recurrent training serves as a refresher to remind drivers of crucial safety practices and operational procedures. For instance, after a long summer without the need to think about winter driving conditions, a session on handling icy or snowy roads could help prevent accidents. Recurrent training also helps drivers stay current on industry changes, like updates to Hours of Service (HOS) regulations, preventing costly violations. Providing this ongoing education improves safety and ensures that all drivers remain sharp, no matter how many years they’ve been on the road.

The importance of corrective action training for preventing repeat mistakes

Corrective action training is often overlooked, but it’s one of the most essential components of a well-rounded training program. Simply warning a driver about a mistake is not enough to ensure they won’t repeat it. Drivers need to understand exactly what went wrong, why it was dangerous, and how to correct it going forward. This type of training should be implemented whenever a driver is involved in an incident or violation, ensuring they grasp the cause of the issue and how to avoid it in the future. AI-powered safety intelligence tools can help fleets manage how their drivers are performing and which area of training they could benefit from to improve compliance and reduce violations. Without corrective action training, drivers may not learn from their mistakes, leading to recurring safety concerns or inefficiencies.

Best practice: documenting fleet trainings

One key aspect of any training program is proper documentation. If training isn’t documented, it’s as if it never happened. Keeping accurate records of all training—whether initial, recurrent, or corrective—is essential. Each record should include the driver’s name, the date of training, the training provider, and the driver’s signature. This documentation is vital for both compliance and performance tracking.

The value of leveraging partnerships to enhance fleet safety & performance

There are many resources and partners out there that understand the critical role that training plays in improving fleet safety, reducing incidents, and enhancing operational efficiency. Partnering with trusted resources like Infinit-I Workforce Solutions can streamline the training process and ensure that drivers are consistently updated with the latest safety protocols and regulatory changes. A trusted carrier can also provide support through fleet safety managers that are ready to assist by optimizing a fleet’s safety, performance, and compliance. Ultimately, training isn’t just an initial step—it’s an ongoing commitment to the well-being of both drivers and the company.

To learn more about how Nirvana supports fleets improve their safety & performance, visit: nirvanatech.com

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